---
title: "Customer Information Service Overview"
description: "The Customer API provides access to passenger profiles, preferences, loyalty memberships, and travel history. It is designed to support personalized experiences and streamline customer service work..."
url: "https://kongair.kong-sales-engineering.com/apis/customer-information/docs/overview"
image: "https://kongair.kong-sales-engineering.com/_og/d/c_Ocean.takumi,title_Customer+Information+Service+Overview,description_~VGhlIEN1c3RvbWVyIEFQSSBwcm92aWRlcyBhY2Nlc3MgdG8gcGFzc2VuZ2VyIHByb2ZpbGVzLCBwcmVmZXJlbmNlcywgbG95YWx0eSBtZW1iZXJzaGlwcywgYW5kIHRyYXZlbCBoaXN0b3J5LiBJdCBpcyBkZXNpZ25lZCB0byBzdXBwb3J0IHBlcnNvbmFsaXplZCBleHBlcmllbmNlcyBhbmQgc3RyZWFtbGluZSBjdXN0b21lciBzZXJ2aWNlIHdvcmsuLi4,props_eyJ0aGVtZSI6eyJtb2RlIjoic3lzdGVtIiwiY29sb3JzIjp7InByaW1hcnkiOiIjODI1MEZGIn19fQ,p_Ii9hcGlzL2N1c3RvbWVyLWluZm9ybWF0aW9uL2RvY3Mvb3ZlcnZpZXci,s_6nZxAh3j7Bhj0Tzf.png"
---

# Kong Air Customer API

The Customer API provides access to passenger profiles, preferences, loyalty memberships, and travel history. It is designed to support personalized experiences and streamline customer service workflows.

## [Key Features](#key-features)

-   Retrieve customer profiles by email, loyalty number, or ID
-   Update contact information and travel preferences
-   View booking history, including past and upcoming trips
-   Manage loyalty program status and tier benefits

## [Example Use Cases](#example-use-cases)

-   Enhancing booking workflows with autofill customer details
-   Powering loyalty dashboards for frequent flyers
-   Enabling personalized travel recommendations and offers

## [Authentication](#authentication)

OAuth2 authentication is required. Customer data access is restricted to authorized applications under strict privacy guidelines.

## [Versioning](#versioning)

Initial release: `v1`. Endpoint stability is guaranteed within major versions.