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Kong Air Customer API

The Customer API provides access to passenger profiles, preferences, loyalty memberships, and travel history. It is designed to support personalized experiences and streamline customer service workflows.

Key Features

  • Retrieve customer profiles by email, loyalty number, or ID
  • Update contact information and travel preferences
  • View booking history, including past and upcoming trips
  • Manage loyalty program status and tier benefits

Example Use Cases

  • Enhancing booking workflows with autofill customer details
  • Powering loyalty dashboards for frequent flyers
  • Enabling personalized travel recommendations and offers

Authentication

OAuth2 authentication is required. Customer data access is restricted to authorized applications under strict privacy guidelines.

Versioning

Initial release: v1. Endpoint stability is guaranteed within major versions.